Testimonials
We are proud to share with all of our visitors the feedback that we receive from satisfied veteran home owners and veteran home buyers. We invite you to read the VA loan testimonials while you determine your needs. If you have been satisfied with the service provided by LowVARates.com or one of our approved VA lenders, please feel free to submit your testimonial or feedback on this page. LowVARates.com is completely dedicated to making the VA loan process as simple and enjoyable as possible.
Introducing our video testimonials page. To see and hear what happy veterans have to say about us, click here
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Thank you to Mr. JR McKee..
Mr. JR McKee (Senior Government Loan Officer) was very professional and treated me as a special client, although I know that I was one of his many clients. JR kept me informed throughout the entire process as my loan documents made their way to the final approval desk. JR’s professionalism and exceptional service in a very busy world is greatly appreciated. JR defined exceptional Customer Service - something that we are currently lacking in this present day and age where we are moving at such a fast pace. Please share my comments with leadership at the highest level, as Mr. McKee should most certainly be commended for such professional, exceptional and outstanding service. Thank you JR!!!
V/r
- Herman G, Jr |
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I understand in business that often managers hear only complaints and often good service and good employees are not rewarded. This is why I would like to thank one of your employees, Chris Walker, for the outstanding service that he provided for my family. Initially, when I received the advertisement from your company offering me the opportunity to refinance, I was skeptical. However, when I spoke with Chris, he assured me that everything was correct in the ad and that he could save my family money with the refinance. He took all of our information and processed our application in a timely manner. Chris always answered my telephone calls and returned all messages which surprised and impressed me greatly. He was diligent in keeping me informed on the progress of the application and when the loan was funded.
I will definitely recommend your company to others because of your outstanding customer service
Sincerely,
- Dennis and Eva A, 4-11-09 |
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Juston Puchar was wonderful to work with. He explained everything every step of the way & kept us informed as to what was happening and when it would likely happen. We are thankful to have had Juston working for us & with us. We will definitely recommend him to family & friends!!
Thank you.
- Delbert & Brenda A |